DubaiPak.com delivers within Pakistan. This shipping policy explains how orders are processed, dispatched and delivered.
Last updated: 13 October 2026
Delivery charges
All orders are sent by TCS express delivery. Delivery is free on all biometric fingerprint scanners. Accessories (cables, adapters, hubs) and barcode scanners have a delivery charge of PKR 200 per order, shown at checkout before you place your order. If an order contains both, the PKR 200 charge applies once.
Order processing
- After you place an order you will receive an order confirmation by email.
- We may contact you by phone or WhatsApp to confirm your order and delivery address before dispatch. Please make sure your phone number is correct.
- For orders paid by direct bank transfer, we dispatch the order after the payment is received in our account.
- Orders are processed on working days.
Delivery
- Orders are sent by TCS express delivery to the address you give at checkout.
- Delivery times depend on your city and the courier. We will share an estimated delivery time when we confirm your order.
- Deliveries to remote areas may take longer.
- For cash on delivery orders, please have the exact amount ready when the courier arrives.
Tracking your order
You can check your order status on our Track Order page. Where the courier provides a tracking number, we will share it with you.
Failed or refused deliveries
If the courier cannot reach you, or a delivery is refused, the order may be returned to us. We will contact you to arrange another delivery or cancel the order.
Damaged parcels under this shipping policy
Please check your parcel on delivery. If the parcel or product is damaged, contact us within 7 days of delivery as explained in our Return Policy.
Contact us
DubaiPak.com, Karachi, Pakistan
Email: Contact@dubaipak.com
Phone / WhatsApp: +92 313 8948805
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